Can you Fix or Refurbish my clock?
YES & NO
All our vintage and antique clocks are not serviced by specialised technicians; however, we do clean and lubricate clock mechanisms to restore them to proper working order at an affordable cost. We also refurbish clock casings to improve their appearance and make them presentable again.
If you’re based in Adelaide and able to drop off your clock, we’re happy to provide a FREE assessment and discuss the best options for you.
Please note, if your clock requires replacement parts or a comprehensive service with a warranty, we recommend seeking a specialist clock repairer who offers full restoration services.
CLOCK FIX OPTIONS!
Will you Accept DONATIONS?
YES
We are all for Antique and Vintage clock's plus home decor items not being sent to the scrap heap. Regardless of its condition, we are very passionate about reviving it and giving it a new life for another to enjoy.
DONATE NOW!
How much would shipping be to ???
NEED HELP WITH YOUR ORDER?
Please Note: WE POST AUSTRALIA-WIDE ONLY
You can easily check for shipping rates before checking out by selecting "Add to cart" and entering your location details in the "Shipping & Handling Rates" box below the item.
Input your location and postcode and click "Gather shipping rates" for the accurate postage fees.
When will my item be posted?
NEXT BUSINESS DAY
We send all our items the next business day via Parcel or Express Post with a Tracking ID, Australia-wide.
Parcel post typically takes 3-7 business days.
Express Post typically takes 1-3 business days.
Local pickups in Adelaide are available by appointment within 7 days of purchase.
Do you pack your items well?
YES
All our pre-loved items are packed by hand. We take great pride in our packing process. We always put in the extra effort and strive to pack our items for post and also for pick-ups to the best of our ability to minimize any possible damage on their journey.
Can I pay cash on Pick-up?
YES & NO
Our store only sells online, and all purchases are made through our website.
However, for our Adelaide, S.A. Locals, during the checkout process, you can select "Cash on Pick-up."
We do not have credit card services on-site for any additional purchases, but bank deposits or PayPal are accepted.
When and where can I Pick-up/Drop-off?
SEATON, ADELAIDE S.A.
Bookings are required. Once payment for your order is complete, you will be notified with the full pickup location details, and an appointment will be scheduled.
Any additional purchases on-site can be made by CASH, Bank Deposit or PayPal .
Also please note that we are not a physical store, so we kindly ask that you provide us with a specific DAY and TIME within the listed hours that works best for you.
This will allow us to arrange for someone to be present on site.
BOOKING TIMES:
Monday: CLOSED
Tue - Fri: 10am ~ 4pm
Saturday: 11am ~ 2pm
Sunday: 11am ~ 2pm
Are you a Retail Store? Can I view items?
NO
We understand that purchasing without the chance to view our items firsthand can be difficult.
Being an exclusively online store, we aim to provide clear images, thorough descriptions, and videos of our items. Feel free to ask any questions you may have.If you are in Adelaide, S.A., just finish your order online to secure your item. Once payment is completed, we will send you the complete pick-up information via email and schedule a booking for a suitable collection time.
Do you have a contact number?
NO
As we are not a traditional retail store, email is the best way to reach us. We will happily answer and assist with any of your queries the best we can promptly/the same day.
ADELAIDE CLOCKS
PO BOX 4035
SEATON S.A. 5023
What is the condition of your clocks? Do you test them?
YES
All clocks listed in our store undergo a complete overhaul and are tested to ensure they are in working, lubricated condition. We take pride in offering quality timepieces that are not only functional but also beautifully presented.
Every single clock goes through a thorough checklist to ensure it's functioning and presentable prior to being listed:
- Completely dismantled
- Casing cleaned and/or restored (noted in its description)
- Mechanisms removed, cleaned, and lubricated. Either a basic clean or fully serviced by tech (this is noted in the item's description)
- Every single part/accessory cleaned, repaired or replaced (if applicable)
- Clocks run their full day cycle to check function (from 1 day up to 31 days)
- Once passed its functioning order, photos and videos are taken (videos if chime clock or movement function)
- Completed items are then placed in queue for listing
If there are any issues with a clock, it will be mentioned in its description. All our clocks are sold as is and in their currently shown state with no warranty/guarantee. (unless noted otherwise in its description)
Do you have Lay-by?
YES
We have the lay-by option available via PayPal. It's Pay in 4 - Divide your purchase into 4 interest-free installments. Full details in the link below.
PayPal!
Are your items as described?
YES
PHOTOS - we show as many images as possible so it’s clear as to what you are buying
DESCRIPTION - we add as much written description as we know about the item
DIMENSIONS - height, width, depth and weight
VIDEOS - we add one to any item that has sound or may have movement
Please view the items carefully, for they are all sold as is. While all care is taken, any errors or omissions in the details are unintentional.
Be sure to contact us with any item queries prior to purchase, for we will be more than happy to assist.
How often do you update your inventory?
REGULARLY
Our inventory is updated regularly as soon as we receive antique and vintage clocks plus home decor.
Upon receiving them, we will completely dismantle and refurbish/restore them and then add the item to our listing queue.
Keep an eye out for any clocks/decor that may catch your interest!
NEW ARRIVALS!
Do you have a specific clock/item in stock?
YES & NO
Although we often receive inquiries on when a specific item will be available, please note that our inventory is primarily made up of what we can source and donations. Therefore, we cannot guarantee what will be listed in the future. Our inventory consists of one-of-a-kind items. We may replenish our stock with similar, yet not identical, items.
We understand how important it is to find the perfect items, but unfortunately, we are unable to keep up with the high demand we receive.
Be sure to regularly check our new arrivals so you don't miss out on finding the perfect purchase.
Do you take offers?
NO
While we do not accept offers, we provide a variety of Discount options for your convenience.
To access these discounts, simply click on the "DISCOUNTS" link in the menu bar.
Can I return / refund my item?
YES & NO
Our policy lasts 7 days. Returns are only accepted within 7 days if the item is not what was specified in the description, photos, or video.
If 7 days have gone by since your purchase date, returns/refunds will not be accepted.
Items originally listed as “PICK-UP ONLY” that are shipped at the buyer’s request are strictly non-refundable and non-returnable. This includes any issues related to damage, loss, or functionality during transit. By requesting shipping, the buyer acknowledges and accepts all associated risks.
Additionally, no returns or refunds will be accepted for change of mind under any circumstances.
Can you send my items together if I purchase more than one?
YES & NO
For smaller items, we are happy to send them in a single package. However, for medium-sized items such as mantel clocks and larger items, it is best to purchase and send them separately. This is because Australia Post calculates fees based on package size.
Some items are only available for pick-up and cannot be shipped due to their size or fragility.
